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FAQ

  • How can I show support?
    If you're wondering how you can show support, there are several ways you can do so! Here are a few suggestions: 1. Make a donation: If you appreciate the work we do and would like to contribute, consider making a donation. Your support allows us to continue creating and providing valuable products/services. 2. Leave a review: Leaving a positive review on our website or other review platforms can greatly help our business. Your feedback not only boosts our morale but also helps potential customers make informed decisions. 3. Tell a friend or family member: Word-of-mouth recommendations are powerful. If you enjoyed your experience with us, spread the word and recommend our products/services to your friends and family. Your support means the world to us, and we are grateful for any form of support you choose to provide. Together, we can make a difference! Best regards, Books By Him
  • When will my order ship?
    Thank you for your question regarding the shipment of your order. We understand that receiving your order in a timely manner is important to you, and we strive to ensure a smooth and efficient shipping process. The timing of your order's shipment depends on several factors, including the availability of the item(s) you have purchased and our current order volume. In general, we aim to process and ship orders within 1-2 business days after they are placed. Once your order has been shipped, you will receive a confirmation email with a tracking number, allowing you to monitor its progress and estimated delivery date. Please note that delivery times can vary depending on your location and the shipping method chosen at checkout. If you have any specific concerns or require further assistance regarding the shipment of your order, please don't hesitate to reach out to our customer support team. We are here to help and ensure that your order arrives to you as quickly as possible. Thank you for choosing our store, and we appreciate your patience and understanding while we handle your order with care. Best regards, Books By Him
  • Are your products available on other platforms?
    Thank you for your question about where to find our products. Yes, our products are available on several other platforms, in addition to our own store. (It is important to note that our website will occasionally offer exclusive deals and products.) Here are a few other vendors where you can find our products: Target Barnes and Noble Amazon You can find a selection of our products on their websites and in some of their brick-and-mortar stores as well. However, please note that the availability of our products may vary based on location and inventory. We are always working to expand the reach of our products and make them available to a wider audience. If you have any specific questions or need further assistance in finding our products on these or other platforms, please feel free to reach out to our customer service team. Thank you for your interest and support of our products, and we hope you are able to find them easily and conveniently! Best regards, Books By HIm
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Add a new question & answer 3. Assign your FAQ to a category 4. Save and publish. You can always come back and edit your FAQs.
  • How do I edit or remove the 'Frequently Asked Questions' title?
    You can edit the title from the FAQ 'Settings' tab in the Editor. To remove the title from your mobile app go to the 'Site & App' tab in your Owner's app and customize.
  • Can I insert an image, video, or GIF in my FAQ?
    Yes. To add media follow these steps: 1. Manage FAQs from your site dashboard or in the Editor 2. Create a new FAQ or edit an existing one 3. From the answer text box click on the video, image or GIF icon 4. Add media from your library and save.
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